This station has the best coffee! The attendants are very nice and helpful! It is a busy place most of the time but its fast in and out!!
Horrible parking and very slow service, employees chatting it up with anyone they know, very poorly ran after they remodeled.
I loved the experience! My ONLY reason for going to Johnnys is specifically for the friendly customer service, as every place in town beats their prices. I encourage those on here complaining about the friendly hometown experience, to move somewhere not so friendly (like Grand Rapids or Detroit), as we residents of Hastings love it just the way it is. I would prefer not to have rude, impatient, self-absorbed people bringing down my home town.
Despite the negative reviews this Shell gas station received in the past, my experiences have always been pleasant. The store is always clean and tidy and has a very nice and organized look to it. I've never had a problem with the employees. They socialize with their coworkers, naturally. But they never put serving me on hold for chitchat.
Very rude, very unprofessional. The staff, while being paid to WORK are standing around holding personal conversations with other employees.
The parking lot is only problematic given the location of the store and the large amount of traffic it gains. That's to be expected when people want or need to visit it so much. Of the gas stations in Hastings, I'd say this Shell is probably the best looking with great service.
Shell Food Mart is a US Gas Station based in Hastings, Michigan. Shell Food Mart is located at 135 E Green St, Hastings, MI 49058, USA.
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